Fragen und Antworten

  • Who do I contact if I have any queries regarding my Wagner Webshop order?

    The Wagner team is available to answer any queries during office hours (Mon. to Fri. 9:00 am to 6:00 pm), by email at or by telephone at +43 1 512 0 512.



  • How can I let someone know by email what jewellery I would like?


    Select the jewellery of your choice on the Wagner Website. Click “Add to wish list” and send your wish list with your personal message to one or more email addresses.



  • Can all Wagner jewellery be ordered in the Wagner Webshop?


    The Wagner jewellery and accessories that are available via the Webshop have an “Add to basket” button in the detail view. For all detailed information on other products and a personal consultation, please contact the Wagner sales team during our opening hours (Mon. to Fri. 10:00 am to 6:30 pm, Sat. 10:00 am to 6:00 pm). 



  • Can I also order watches via the Wagner Webshop?


    Inquiries about international brand watches and items of jewellery that are available in the Wagner shops can be sent by email to We will always answer your inquiry within one working day during office hours (Mon. to Fri. 9:00 am to 6:00 pm).