{"id":249403,"date":"2025-06-27T09:50:23","date_gmt":"2025-06-27T07:50:23","guid":{"rendered":"https:\/\/juwelier-wagner.at\/?page_id=249403"},"modified":"2026-10-08T05:13:34","modified_gmt":"2026-10-08T03:13:34","slug":"accessibility-statement","status":"publish","type":"page","link":"https:\/\/www.juwelier-wagner.at\/en\/accessibility-statement\/","title":{"rendered":"Accessibility Statement"},"content":{"rendered":"\n<div style=\"max-width: 1024px; margin: 0 auto; padding: 3rem 1rem; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; color: #1a1a1a; overflow-wrap: anywhere;\">\n  <h1 style=\"font-size: 2.25rem; font-weight: 700; margin-bottom: 2rem; line-height: 1.3;\">Accessibility Statement<\/h1>\n\n  <section style=\"margin-bottom: 2rem; background-color: #f5f7fa; border-left: 4px solid #999; padding: 1.5rem;\">\n    <p style=\"font-size: 1.125rem; line-height: 1.7;\">This statement covers the <a href=\"https:\/\/www.juwelier-wagner.at\/en\/\" style=\"color: #0066cc; text-decoration: underline;\">juwelier-wagner.at website<\/a>, including its integrated online shop. Austria&#8217;s <a href=\"https:\/\/www.ris.bka.gv.at\/eli\/bgbl\/i\/2023\/76\" style=\"color: #0066cc; text-decoration: underline;\">Barrierefreiheitsgesetz (BaFG)<\/a> provides the statutory basis. Our technical development target is <a href=\"https:\/\/www.w3.org\/WAI\/WCAG22\/quickref\/\" style=\"color: #0066cc; text-decoration: underline;\">WCAG 2.2 Level AA<\/a>. Further technical information is available in <a href=\"https:\/\/www.etsi.org\/human-factors-accessibility\/en-301-549-v3-the-harmonized-european-standard-for-ict-accessibility\" style=\"color: #0066cc; text-decoration: underline;\">EN 301 549<\/a>.<\/p>\n  <\/section>\n\n  <h2 style=\"font-size: 1.5rem; font-weight: 700; margin-bottom: 1rem;\">Conformance status<\/h2>\n  <section style=\"background-color: #fff1f0; border: 1px solid #ffccc7; padding: 1rem; margin-bottom: 2rem;\">\n    <p style=\"font-weight: bold; color: #a8071a;\">Not conformant<\/p>\n    <p style=\"margin: 0;\">The website, including its integrated online shop, is currently not conformant with the accessibility requirements of the Austrian Barrierefreiheitsgesetz (BaFG).<\/p>\n  <\/section>\n\n  <h2 style=\"font-size: 1.5rem; font-weight: 700; margin-bottom: 1rem;\">Features<\/h2>\n  <p style=\"margin-bottom: 1rem;\">A description of the ordering process and the online shop&#8217;s accessibility features and limitations is available in the \u201cWebshop\u201d section of our <a href=\"https:\/\/www.juwelier-wagner.at\/en\/terms-and-conditions\/#webshop-agb\" style=\"color: #0066cc; text-decoration: underline;\">Terms and Conditions<\/a>.<\/p>\n  <ul style=\"margin-bottom: 2rem;\">\n    <li><strong>Navigation:<\/strong> The main, mobile and Rolex menus support keyboard operation and show visible focus indicators.<\/li>\n    <li><strong>Forms and checkout:<\/strong> Forms provide labelled fields and guidance; checkout leads step by step to the order summary.<\/li>\n    <li><strong>Images:<\/strong> The website uses German image descriptions; decorative images have no alternative text.<\/li>\n    <li><strong>Documents:<\/strong> The withdrawal form and <a href=\"https:\/\/www.juwelier-wagner.at\/wp-content\/uploads\/Wagner-Ringgroessenhilfe.pdf\" style=\"color: #0066cc; text-decoration: underline;\">ring size guide (PDF, German)<\/a> are available as structured PDFs. The fillable fields in the withdrawal form are labelled.<\/li>\n    <li><strong>Videos:<\/strong> The revised video players have visible controls to start and pause playback and respect reduced-motion preferences.<\/li>\n    <li><strong>Layout:<\/strong> Long words in body copy and the footer wrap at narrow widths.<\/li>\n  <\/ul>\n\n  <h2 style=\"font-size: 1.5rem; font-weight: 700; margin-bottom: 1rem;\">Known limitations<\/h2>\n  <p style=\"margin-bottom: 2rem;\">Page structure and operation across all pages, forms, search and checkout are not consistently ensured for screen readers. Some text and background combinations, including in navigation, buttons and the footer, have insufficient contrast. Image descriptions are incomplete in parts of the Rolex section and in embedded social media. Captions and video descriptions are not generally available. Not all PDF documents are prepared accessibly; operation with assistive technologies is not consistently ensured.<\/p>\n\n  <h2 style=\"font-size: 1.5rem; font-weight: 700; margin-bottom: 1rem;\">Further development<\/h2>\n  <p style=\"margin-bottom: 2rem;\">We are addressing the known limitations and plan a new full review by December 2026.<\/p>\n\n  <h2 style=\"font-size: 1.5rem; font-weight: 700; margin-bottom: 1rem;\">Contact for accessibility issues<\/h2>\n  <p>If you encounter accessibility barriers or require content in an accessible format, please contact us:<\/p>\n  <ul style=\"margin-bottom: 1rem;\">\n    <li><strong>Email:<\/strong> <a href=\"mailto:information@juwelier-wagner.at\" style=\"text-decoration: underline; color: #0066cc;\">information@juwelier-wagner.at<\/a><\/li>\n    <li><strong>Phone:<\/strong> +43 1 512 0 512<\/li>\n    <li><strong>Postal address:<\/strong> K\u00e4rntner Stra\u00dfe 32, 1010 Vienna, Austria<\/li>\n  <\/ul>\n  <p><strong>Response time:<\/strong> We will respond within 10 business days.<\/p>\n\n  <h2 style=\"font-size: 1.5rem; font-weight: 700; margin-bottom: 1rem;\">Alternative access options<\/h2>\n  <ul style=\"margin-bottom: 2rem;\">\n    <li><strong>Phone orders:<\/strong> Monday to Friday 9:00 \u2013 18:30, Saturday 10:00 \u2013 18:00 via +43 1 512 0 512<\/li>\n    <li><strong>Personal consultation:<\/strong>\n      <ul>\n        <li>Wagner Flagship Store, K\u00e4rntner Stra\u00dfe 32, 1010 Vienna<\/li>\n        <li>Wagner Boutique, Graben 21 \/ Tuchlauben 2, 1010 Vienna<\/li>\n      <\/ul>\n    <\/li>\n    <li><strong>Email orders:<\/strong> <a href=\"mailto:webshop@juwelier-wagner.at\" style=\"text-decoration: underline; color: #0066cc;\">webshop@juwelier-wagner.at<\/a><\/li>\n  <\/ul>\n\n  <h2 style=\"font-size: 1.5rem; font-weight: 700; margin-bottom: 1rem;\">Enforcement procedure<\/h2>\n  <p>If you are not satisfied with our response, you may contact the competent market surveillance authority:<\/p>\n  <div style=\"background-color: #f5f7fa; padding: 1rem; margin-bottom: 2rem;\">\n    <p><strong>Sozialministeriumservice \u2013 Market Surveillance Authority for Digital Accessibility<\/strong><br>\n      Upper Austria Regional Office, Gruberstra\u00dfe 63, 4021 Linz, Austria<br>\n      Email: <a href=\"mailto:marktueberwachung-bafg@sozialministeriumservice.gv.at\" style=\"text-decoration: underline; color: #0066cc;\">marktueberwachung-bafg@sozialministeriumservice.gv.at<\/a><br>\n      Website: <a href=\"https:\/\/www.sozialministeriumservice.at\" style=\"text-decoration: underline; color: #0066cc;\">www.sozialministeriumservice.at<\/a><br>\n      Phone: 05 99 88\n    <\/p>\n  <\/div>\n\n  <h2 style=\"font-size: 1.5rem; font-weight: 700; margin-bottom: 1rem;\">Creation and update<\/h2>\n  <p>Created on 27 June 2025. Content updated on 8 October 2026.<\/p>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Accessibility Statement This statement covers the juwelier-wagner.at website, including its integrated online shop. Austria&#8217;s Barrierefreiheitsgesetz (BaFG) provides the statutory basis. Our technical development target is WCAG 2.2 Level AA. Further technical information is available in EN 301 549. Conformance status Not conformant The website, including its integrated online shop, is currently not conformant with the [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-249403","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Accessibility Statement | Juwelier Wagner<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.juwelier-wagner.at\/en\/accessibility-statement\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:title\" content=\"Accessibility Statement | Juwelier Wagner\" \/>\n<meta property=\"og:description\" content=\"Accessibility Statement This statement covers the juwelier-wagner.at website, including its integrated online shop. 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