{"id":249403,"date":"2025-06-27T09:50:23","date_gmt":"2025-06-27T07:50:23","guid":{"rendered":"https:\/\/juwelier-wagner.at\/?page_id=249403"},"modified":"2026-09-12T15:39:08","modified_gmt":"2026-09-12T13:39:08","slug":"accessibility-statement","status":"publish","type":"page","link":"https:\/\/www.juwelier-wagner.at\/en\/accessibility-statement\/","title":{"rendered":"Accessibility Statement"},"content":{"rendered":"\n<div style=\"max-width: 1024px; margin: 0 auto; padding: 3rem 1rem; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; color: #1a1a1a;\">\n  <h1 style=\"font-size: 2.25rem; font-weight: 700; margin-bottom: 2rem; line-height: 1.3;\">Accessibility at Juwelier Wagner<\/h1>\n\n  <section style=\"margin-bottom: 3rem; background-color: #f5f7fa; border-left: 4px solid #999; padding: 1.5rem;\">\n    <p style=\"font-size: 1.125rem; line-height: 1.7;\">\n      Juwelier Wagner aims to make its website <a href=\"https:\/\/www.juwelier-wagner.at\/en\/\" style=\"color: #0066cc; text-decoration: underline;\">juwelier-wagner.at<\/a> fully accessible by <strong>December 2026<\/strong>, in accordance with the <a href=\"https:\/\/www.ris.bka.gv.at\/eli\/bgbl\/i\/2023\/76\" style=\"color: #0066cc; text-decoration: underline;\">Austrian Accessibility Act (BaFG)<\/a>, the <a href=\"https:\/\/www.w3.org\/WAI\/WCAG22\/quickref\/\" style=\"color: #0066cc; text-decoration: underline;\">WCAG 2.2 Level AA<\/a>, and the harmonized European standard <a href=\"https:\/\/www.etsi.org\/human-factors-accessibility\/en-301-549-v3-the-harmonized-european-standard-for-ict-accessibility\" style=\"color: #0066cc; text-decoration: underline;\">EN 301 549<\/a>.\n    <\/p>\n  <\/section>\n\n  <h2 style=\"font-size: 1.5rem; font-weight: 700; margin-bottom: 1rem;\">Conformance Status<\/h2>\n  <div style=\"background-color: #fff1f0; border: 1px solid #ffccc7; padding: 1rem; margin-bottom: 2rem;\">\n    <p style=\"font-weight: bold; color: #a8071a;\">Not conformant<\/p>\n    <p style=\"margin: 0;\">The website is currently not conformant with the requirements of the BaFG and WCAG 2.2 Level AA. Full compliance is planned by December 2026.<\/p>\n  <\/div>\n\n  <h2 style=\"font-size: 1.5rem; font-weight: 700; margin-bottom: 1rem;\">Ongoing Measures (Implementation by December 2026)<\/h2>\n  <ul style=\"list-style: none; padding: 0; margin: 0 0 2rem 0;\">\n    <li style=\"margin-bottom: 1.5rem; background-color: #f5f7fa; padding: 1rem; border-left: 4px solid #ccc;\">\n            <strong>Product &amp; General Images:<\/strong>\n            On 12 September 2026, missing or technical image descriptions were added or corrected, and alternative text was checked for 337 image occurrences across 80 affected pages. The updated page sections display the maintained image descriptions. Purely decorative images intentionally retain empty alternative text. New images will continue to be described and further image uses reviewed.\n            <br>\n            <small>Latest partial review: 12 September 2026<\/small>\n        <\/li>\n    <li style=\"margin-bottom: 1.5rem; background-color: #f5f7fa; padding: 1rem; border-left: 4px solid #ccc;\">\n      <strong>Keyboard Navigation:<\/strong> All navigation and interaction elements will be fully keyboard-accessible. Focus indicators will be clearly visible.<br\/><small>Timeline: by December 2026<\/small>\n    <\/li>\n    <li style=\"margin-bottom: 1.5rem; background-color: #f5f7fa; padding: 1rem; border-left: 4px solid #ccc;\">\n      <strong>Color Contrast:<\/strong> All text and UI elements will be adjusted to a minimum contrast ratio of 4.5:1 (e.g., navigation, buttons, footer).<br\/><small>Timeline: by December 2026<\/small>\n    <\/li>\n    <li style=\"margin-bottom: 1.5rem; background-color: #f5f7fa; padding: 1rem; border-left: 4px solid #ccc;\">\n      <strong>Forms:<\/strong> The contact, location contact, appointment, product enquiry, customer registration and online withdrawal forms were technically revised and tested in German and English desktop and mobile views on 12 September 2026. No genuine form requests were submitted during quality assurance. Regression tests confirmed that the existing email configuration remained unchanged; this is not end-to-end confirmation of actual delivery. The next steps are to review and, where necessary, improve the search and checkout forms and to test additional screen-reader and browser combinations.<br\/><small>Latest partial review: 12 September 2026<\/small>\n    <\/li>\n  <\/ul>\n\n  <h2 style=\"font-size: 1.5rem; font-weight: 700; margin-bottom: 1rem;\">Non-accessible Content<\/h2>\n  <h3 style=\"font-size: 1.25rem; font-weight: 600; margin-bottom: .5rem;\">Currently known issues:<\/h3>\n  <ul style=\"margin-bottom: 2rem;\">\n    <li><strong>Product &amp; General Images:<\/strong> German alternative text is available for images across the website. Image descriptions for the Rolex section and Instagram images will be added next.<\/li>\n    <li><strong>Navigation:<\/strong> Focus indicators not consistently visible<\/li>\n    <li><strong>Forms:<\/strong> The website forms have been improved for accessibility. Review and optimization of the search and checkout forms are still pending.<\/li>\n    <li><strong>PDF documents:<\/strong> The fillable PDF withdrawal forms and the <a href=\"https:\/\/www.juwelier-wagner.at\/wp-content\/uploads\/Wagner-Ringgroessenhilfe.pdf\" style=\"color: #0066cc; text-decoration: underline;\">ring size guide (PDF, German)<\/a> have been improved for accessibility. Review and remediation of other PDF documents are still pending.<\/li>\n  <\/ul>\n\n  <h3 style=\"font-size: 1.25rem; font-weight: 600; margin-bottom: .5rem;\">Disproportionate Burden:<\/h3>\n  <ul style=\"margin-bottom: 2rem;\">\n    \n    <li><strong>Embedded social media content:<\/strong> Depends on third-party platforms<\/li>\n  <\/ul>\n\n  <h2 style=\"font-size: 1.5rem; font-weight: 700; margin-bottom: 1rem;\">Contact for Accessibility Issues<\/h2>\n  <p>If you encounter accessibility barriers or require content in an accessible format, please contact us:<\/p>\n  <ul style=\"margin-bottom: 1rem;\">\n    <li><strong>Email:<\/strong> <a href=\"mailto:information@juwelier-wagner.at\" style=\"text-decoration: underline; color: #0066cc;\">information@juwelier-wagner.at<\/a><\/li>\n    <li><strong>Phone:<\/strong> +43 1 512 0 512<\/li>\n    <li><strong>Postal Address:<\/strong> K\u00e4rntner Stra\u00dfe 32, 1010 Vienna, Austria<\/li>\n  <\/ul>\n  <p><strong>Response time:<\/strong> We will respond within 10 business days.<\/p>\n\n  <h2 style=\"font-size: 1.5rem; font-weight: 700; margin-bottom: 1rem;\">Alternative Access Options<\/h2>\n  <ul style=\"margin-bottom: 2rem;\">\n    <li><strong>Phone Orders:<\/strong> Monday to Friday 9:00 \u2013 18:30, Saturday 10:00 \u2013 18:00 via +43 1 512 0 512<\/li>\n    <li><strong>Personal Consultation:<\/strong>\n      <ul>\n        <li>Wagner Flagship Store, K\u00e4rntner Stra\u00dfe 32, 1010 Vienna<\/li>\n        <li>Wagner Boutique, Graben 21 \/ Tuchlauben 2, 1010 Vienna<\/li>\n      <\/ul>\n    <\/li>\n    <li><strong>Email Orders:<\/strong> <a href=\"mailto:webshop@juwelier-wagner.at\" style=\"text-decoration: underline; color: #0066cc;\">webshop@juwelier-wagner.at<\/a><\/li>\n  <\/ul>\n\n  <h2 style=\"font-size: 1.5rem; font-weight: 700; margin-bottom: 1rem;\">Enforcement Procedure<\/h2>\n  <p>If you are not satisfied with our response, you may contact the enforcement body:<\/p>\n  <div style=\"background-color: #f5f7fa; padding: 1rem; margin-bottom: 2rem;\">\n    <p><strong>Market Surveillance Authority for Digital Accessibility<br\/>Sozialministeriumservice, Upper Austria Regional Office<\/strong><br\/>Gruberstra\u00dfe 63, 4021 Linz, Austria<br\/>\n    Email: <a href=\"mailto:marktueberwachung-bafg@sozialministeriumservice.gv.at\" style=\"text-decoration: underline; color: #0066cc;\">marktueberwachung-bafg@sozialministeriumservice.gv.at<\/a><\/p>\n  <\/div>\n\n  <h2 style=\"font-size: 1.5rem; font-weight: 700; margin-bottom: 1rem;\">Creation &#038; Review Date<\/h2>\n  <ul style=\"margin-bottom: 2rem;\">\n    <li><strong>Created:<\/strong> 27 June 2025<\/li>\n    <li><strong>Last reviewed:<\/strong> 28 July 2026<\/li>\n    <li><strong>Latest partial review of forms:<\/strong> 12 September 2026<\/li>\n        <li><strong>Latest partial review of image descriptions:<\/strong> 12 September 2026<\/li>\n    <li><strong>Next review planned:<\/strong> December 2026<\/li>\n  <\/ul>\n\n  <h2 style=\"font-size: 1.5rem; font-weight: 700; margin-bottom: 1rem;\">Legal Notice<\/h2>\n  <div style=\"background-color: #f0f0f0; border-left: 4px solid #999; padding: 1rem;\">\n    <p>This declaration was created in accordance with \u00a7 14 of the Austrian Accessibility Act (BaFG). Market surveillance is the responsibility of the Sozialministeriumservice.<\/p>\n  <\/div>\n<\/div>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Accessibility at Juwelier Wagner Juwelier Wagner aims to make its website juwelier-wagner.at fully accessible by December 2026, in accordance with the Austrian Accessibility Act (BaFG), the WCAG 2.2 Level AA, and the harmonized European standard EN 301 549. Conformance Status Not conformant The website is currently not conformant with the requirements of the BaFG and [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-249403","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Accessibility Statement | Juwelier Wagner<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.juwelier-wagner.at\/en\/accessibility-statement\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:title\" content=\"Accessibility Statement | Juwelier Wagner\" \/>\n<meta property=\"og:description\" content=\"Accessibility at Juwelier Wagner Juwelier Wagner aims to make its website juwelier-wagner.at fully accessible by December 2026, in accordance with the Austrian Accessibility Act (BaFG), the WCAG 2.2 Level AA, and the harmonized European standard EN 301 549. 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