{"id":258211,"date":"2026-07-15T13:21:39","date_gmt":"2026-07-15T11:21:39","guid":{"rendered":"https:\/\/www.juwelier-wagner.at\/?page_id=258211"},"modified":"2026-07-15T13:22:44","modified_gmt":"2026-07-15T11:22:44","slug":"cancel-purchase","status":"publish","type":"page","link":"https:\/\/www.juwelier-wagner.at\/en\/cancel-purchase\/","title":{"rendered":"Cancel purchase"},"content":{"rendered":"\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f258209-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/258211#wpcf7-f258209-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"258209\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.8.1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f258209-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<div class=\"wagner-withdrawal-form\">\n  <div class=\"wagner-withdrawal-layout\">\n    <div class=\"wagner-withdrawal-intro\">\n      <p class=\"wagner-withdrawal-eyebrow\">Online withdrawal<\/p>\n      <h1>Cancel purchase<\/h1>\n      <p class=\"wagner-withdrawal-lead\">If you wish to withdraw from all or part of the purchase contract for your online order, you can submit your declaration here. After submission, we will acknowledge receipt. Whether a statutory right of withdrawal applies in your case will be reviewed separately afterwards.<\/p>\n    <\/div>\n\n    <div class=\"wagner-withdrawal-fields\">\n      <div class=\"wagner-withdrawal-heading\">\n        <h2>Details of your order<\/h2>\n      <\/div>\n\n      <div class=\"wagner-withdrawal-grid\">\n        <label>First name *\n          <span class=\"wpcf7-form-control-wrap\" data-name=\"first-name\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"first-name\" autocomplete=\"given-name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"first-name\" \/><\/span>\n        <\/label>\n\n        <label>Last name *\n          <span class=\"wpcf7-form-control-wrap\" data-name=\"last-name\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"last-name\" autocomplete=\"family-name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"last-name\" \/><\/span>\n        <\/label>\n\n        <label class=\"wagner-withdrawal-wide\">Order number *\n          <span class=\"wpcf7-form-control-wrap\" data-name=\"order-id\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"order-id\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"order-id\" \/><\/span>\n          <small>You can find the order number in your order confirmation.<\/small>\n        <\/label>\n\n        <label class=\"wagner-withdrawal-wide\">Email *\n          <span class=\"wpcf7-form-control-wrap\" data-name=\"customer-email\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" id=\"customer-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"customer-email\" \/><\/span>\n          <small>We will send the acknowledgement of your withdrawal to this address.<\/small>\n        <\/label>\n\n        <label class=\"wagner-withdrawal-wide\">Scope of the withdrawal *\n          <span class=\"wpcf7-form-control-wrap\" data-name=\"scope\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" id=\"withdrawal-scope\" aria-required=\"true\" aria-invalid=\"false\" name=\"scope\"><option value=\"\">Please select<\/option><option value=\"Withdraw all items in the order\">Withdraw all items in the order<\/option><option value=\"Withdraw individual items only\">Withdraw individual items only<\/option><\/select><\/span>\n        <\/label>\n\n        <label class=\"wagner-withdrawal-partial wagner-withdrawal-wide\" hidden>Affected items *\n          <span class=\"wpcf7-form-control-wrap\" data-name=\"partial-items\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea\" id=\"partial-items\" aria-invalid=\"false\" name=\"partial-items\"><\/textarea><\/span>\n          <small>For each item, please state the quantity, product name and, if available, the model, item or reference number. Please enter each item on a separate line.<\/small>\n        <\/label>\n\n        <label class=\"wagner-withdrawal-wide\">Reason for withdrawal\n          <span class=\"wpcf7-form-control-wrap\" data-name=\"reason\"><textarea cols=\"40\" rows=\"10\" maxlength=\"1000\" class=\"wpcf7-form-control wpcf7-textarea\" id=\"withdrawal-reason\" aria-invalid=\"false\" name=\"reason\"><\/textarea><\/span>\n        <\/label>\n      <\/div>\n    <\/div>\n\n    <div class=\"wagner-withdrawal-actions\">\n      <p class=\"wagner-withdrawal-declaration\">By clicking \u201cConfirm withdrawal\u201d, you declare that you wish to withdraw from all or part of the purchase contract for the order identified above.<\/p>\n      <p class=\"wagner-withdrawal-privacy\">We use your details to process your withdrawal and acknowledge receipt. If you voluntarily provide a reason for withdrawal, we also use it to improve our services. Further information is available in our <a href=\"https:\/\/www.juwelier-wagner.at\/en\/privacy-policy\/\">privacy policy<\/a>.<\/p>\n      <div class=\"wagner-withdrawal-submit\"><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Confirm withdrawal\" \/><\/div>\n    <\/div>\n  <\/div>\n\n  <section class=\"wagner-withdrawal-success\" aria-labelledby=\"wagner-withdrawal-success-title\" hidden>\n    <div class=\"wagner-withdrawal-success-mark\" aria-hidden=\"true\">\u2713<\/div>\n    <h1 id=\"wagner-withdrawal-success-title\" tabindex=\"-1\">Withdrawal received<\/h1>\n    <p data-success-intro><\/p>\n    <p class=\"wagner-withdrawal-success-note\">This confirmation documents receipt of your withdrawal declaration only. Whether a statutory right of withdrawal exists for the purchase contract or individual items will be reviewed separately.<\/p>\n    <div data-success-summary><\/div>\n  <\/section>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/kauf-widerrufen.php","meta":{"footnotes":""},"class_list":["post-258211","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Cancel purchase | Juwelier Wagner<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.juwelier-wagner.at\/en\/cancel-purchase\/\" \/>\n<meta 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