{"id":258378,"date":"2026-07-22T16:48:51","date_gmt":"2026-07-22T14:48:51","guid":{"rendered":"https:\/\/www.juwelier-wagner.at\/right-of-withdrawal-notice\/"},"modified":"2026-07-24T14:54:53","modified_gmt":"2026-07-24T12:54:53","slug":"right-of-withdrawal-notice","status":"publish","type":"page","link":"https:\/\/www.juwelier-wagner.at\/en\/right-of-withdrawal-notice\/","title":{"rendered":"Right of Withdrawal Notice"},"content":{"rendered":"\n<section class=\"bg-[#FAFAFA] lg:bg-inherit\">\n  <div class=\"container\">\n    <div class=\"lg:h-[500px] relative pb-[100%] lg:pb-0\">\n      <picture>\n        <source media=\"(max-width: 800px)\" srcset=\"https:\/\/www.juwelier-wagner.at\/wp-content\/uploads\/img_header_wishlist@3x.png\">\n        <source media='(min-width: 801px)' srcset=\"https:\/\/www.juwelier-wagner.at\/wp-content\/uploads\/img_header_small@3x-1536x320.png\">\n        <img decoding=\"async\" src=\"https:\/\/www.juwelier-wagner.at\/wp-content\/uploads\/img_header_small@3x-1536x320.png\" class=\"absolute top-0 left-0 object-cover w-full h-full\" alt=\"\">\n      <\/picture>\n    <\/div>\n  <\/div>\n<\/section>\r\n<div class=\"container my-5 lg:my-10\">\r\n  <div class=\"flex items-center justify-center px-5 lg:px-0\">\r\n    <div>\r\n      <h1 class=\"text-4xl italic text-center text-333 font-spectral\">Right of Withdrawal Notice<\/h1>\r\n      <div class=\"my-4 mx-auto separator \"><\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n<div class=\" px-5 max-w-[900px] mx-auto lg:px-0  my-10\">\n  <div class=\"max-lg:!w-full max-lg:!ml-0\" style=\"width: 100%; margin-left: 0%; text-align: center\">\r\n            <div class=\"prose font-ramillas text-xl lg:text-2xl mt-12 text-333\">\r\n      <p>You have the right to withdraw from this contract within fourteen days without giving any reason.<\/p>\n    <\/div>\r\n      <\/div>\r\n<\/div>\n  <div class=\"container my-10\">\r\n    <ul class=\"border-b\">\r\n                      <li class=\"block py-8 border-t\" x-data=\"{open: false}\">\r\n          <div @click=\"open = !open\" class=\"flex items-center justify-between h-full cursor-pointer group\">\r\n            <div class=\"text-lg transition-colors text-333 group-hover:text-777\" :class=\"{'!text-777' : open}\">1. Withdrawal Period<\/div>\r\n            <span>\r\n              <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"transition-transform w-2.5 h-1.5 lg:w-6 lg:h-3\" :class=\"{'rotate-180' : open}\" viewBox=\"0 0 24.414 12.207\">\r\n                <path data-name=\"Pfad 81\" d=\"M11 0 0 11.5 11 23\" style=\"fill:none;stroke:#977d2e;stroke-linecap:round;stroke-linejoin:round;stroke-miterlimit:10\" transform=\"rotate(-90 6.207 5.5)\" \/>\r\n              <\/svg>\r\n            <\/span>\r\n          <\/div>\r\n          <div class=\"grid grid-rows-[0fr] text-base text-333 transition-[grid-template-rows]\" :class=\"{'!grid-rows-[1fr]' : open}\">\r\n            <ol class=\"overflow-hidden\">\r\n                                <li class=\"mb-4 prose first:mt-4\">1.1  <p>The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. In the case of a single order for multiple goods that are delivered separately, the period begins upon receipt of the last item; in the case of goods delivered in multiple partial shipments or pieces, upon receipt of the last partial shipment or piece. <\/p>\n<\/li>\r\n                          <\/ol>\r\n          <\/div>\r\n        <\/li>\r\n                      <li class=\"block py-8 border-t\" x-data=\"{open: false}\">\r\n          <div @click=\"open = !open\" class=\"flex items-center justify-between h-full cursor-pointer group\">\r\n            <div class=\"text-lg transition-colors text-333 group-hover:text-777\" :class=\"{'!text-777' : open}\">2. Exercising the Right of Withdrawal<\/div>\r\n            <span>\r\n              <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"transition-transform w-2.5 h-1.5 lg:w-6 lg:h-3\" :class=\"{'rotate-180' : open}\" viewBox=\"0 0 24.414 12.207\">\r\n                <path data-name=\"Pfad 81\" d=\"M11 0 0 11.5 11 23\" style=\"fill:none;stroke:#977d2e;stroke-linecap:round;stroke-linejoin:round;stroke-miterlimit:10\" transform=\"rotate(-90 6.207 5.5)\" \/>\r\n              <\/svg>\r\n            <\/span>\r\n          <\/div>\r\n          <div class=\"grid grid-rows-[0fr] text-base text-333 transition-[grid-template-rows]\" :class=\"{'!grid-rows-[1fr]' : open}\">\r\n            <ol class=\"overflow-hidden\">\r\n                                <li class=\"mb-4 prose first:mt-4\">2.1  <p>To exercise your right of withdrawal, you must inform us, Juwelier Wagner Gesellschaft m.b.H., K\u00e4rntner Stra\u00dfe 32, 1010 Vienna, Austria, telephone <a href=\"tel:+4315120512\">+43 1 512 0 512<\/a>, email <a href=\"mailto:info@juwelier-wagner.at\">info@juwelier-wagner.at<\/a>, by means of a clear statement, for example a letter sent by post or by email, of your decision to withdraw from this contract. You may use the model withdrawal form for this purpose, but it is not mandatory. <\/p>\n<\/li>\r\n                                <li class=\"mb-4 prose first:mt-4\">2.2  <p>You can also withdraw your online purchase via <a href=\"https:\/\/www.juwelier-wagner.at\/en\/cancel-purchase\/\">Withdraw Purchase<\/a>. If you use this online function, we will promptly send you an email confirmation of receipt containing the content of your withdrawal declaration as well as the date and time of its receipt. <\/p>\n<\/li>\r\n                                <li class=\"mb-4 prose first:mt-4\">2.3  <p>To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.<\/p>\n<\/li>\r\n                          <\/ol>\r\n          <\/div>\r\n        <\/li>\r\n                      <li class=\"block py-8 border-t\" x-data=\"{open: false}\">\r\n          <div @click=\"open = !open\" class=\"flex items-center justify-between h-full cursor-pointer group\">\r\n            <div class=\"text-lg transition-colors text-333 group-hover:text-777\" :class=\"{'!text-777' : open}\">3. Consequences of Withdrawal<\/div>\r\n            <span>\r\n              <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"transition-transform w-2.5 h-1.5 lg:w-6 lg:h-3\" :class=\"{'rotate-180' : open}\" viewBox=\"0 0 24.414 12.207\">\r\n                <path data-name=\"Pfad 81\" d=\"M11 0 0 11.5 11 23\" style=\"fill:none;stroke:#977d2e;stroke-linecap:round;stroke-linejoin:round;stroke-miterlimit:10\" transform=\"rotate(-90 6.207 5.5)\" \/>\r\n              <\/svg>\r\n            <\/span>\r\n          <\/div>\r\n          <div class=\"grid grid-rows-[0fr] text-base text-333 transition-[grid-template-rows]\" :class=\"{'!grid-rows-[1fr]' : open}\">\r\n            <ol class=\"overflow-hidden\">\r\n                                <li class=\"mb-4 prose first:mt-4\">3.1  <p>If you withdraw from this contract, we shall reimburse you all payments we have received from you, including delivery costs, with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us, without undue delay and no later than fourteen days from the day on which we receive your withdrawal declaration. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees for this repayment. <\/p>\n<\/li>\r\n                                <li class=\"mb-4 prose first:mt-4\">3.2  <p>We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.<\/p>\n<\/li>\r\n                          <\/ol>\r\n          <\/div>\r\n        <\/li>\r\n                      <li class=\"block py-8 border-t\" x-data=\"{open: false}\">\r\n          <div @click=\"open = !open\" class=\"flex items-center justify-between h-full cursor-pointer group\">\r\n            <div class=\"text-lg transition-colors text-333 group-hover:text-777\" :class=\"{'!text-777' : open}\">4. Return of Goods<\/div>\r\n            <span>\r\n              <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"transition-transform w-2.5 h-1.5 lg:w-6 lg:h-3\" :class=\"{'rotate-180' : open}\" viewBox=\"0 0 24.414 12.207\">\r\n                <path data-name=\"Pfad 81\" d=\"M11 0 0 11.5 11 23\" style=\"fill:none;stroke:#977d2e;stroke-linecap:round;stroke-linejoin:round;stroke-miterlimit:10\" transform=\"rotate(-90 6.207 5.5)\" \/>\r\n              <\/svg>\r\n            <\/span>\r\n          <\/div>\r\n          <div class=\"grid grid-rows-[0fr] text-base text-333 transition-[grid-template-rows]\" :class=\"{'!grid-rows-[1fr]' : open}\">\r\n            <ol class=\"overflow-hidden\">\r\n                                <li class=\"mb-4 prose first:mt-4\">4.1  <p>You must return or hand over the goods to Juwelier Wagner Gesellschaft m.b.H., K\u00e4rntner Stra\u00dfe 32, 1010 Vienna, without undue delay and in any case no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period has expired. <\/p>\n<\/li>\r\n                                <li class=\"mb-4 prose first:mt-4\">4.2  <p>You bear the direct costs of returning the goods. For high-value goods, we recommend a sufficiently insured and trackable shipping method. The consumer bears the risk of return until the goods arrive at Juwelier Wagner.  <\/p>\n<\/li>\r\n                          <\/ol>\r\n          <\/div>\r\n        <\/li>\r\n                      <li class=\"block py-8 border-t\" x-data=\"{open: false}\">\r\n          <div @click=\"open = !open\" class=\"flex items-center justify-between h-full cursor-pointer group\">\r\n            <div class=\"text-lg transition-colors text-333 group-hover:text-777\" :class=\"{'!text-777' : open}\">5. Compensation for Loss in Value<\/div>\r\n            <span>\r\n              <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"transition-transform w-2.5 h-1.5 lg:w-6 lg:h-3\" :class=\"{'rotate-180' : open}\" viewBox=\"0 0 24.414 12.207\">\r\n                <path data-name=\"Pfad 81\" d=\"M11 0 0 11.5 11 23\" style=\"fill:none;stroke:#977d2e;stroke-linecap:round;stroke-linejoin:round;stroke-miterlimit:10\" transform=\"rotate(-90 6.207 5.5)\" \/>\r\n              <\/svg>\r\n            <\/span>\r\n          <\/div>\r\n          <div class=\"grid grid-rows-[0fr] text-base text-333 transition-[grid-template-rows]\" :class=\"{'!grid-rows-[1fr]' : open}\">\r\n            <ol class=\"overflow-hidden\">\r\n                                <li class=\"mb-4 prose first:mt-4\">5.1  <p>You are only liable for any loss in value of the goods if this loss in value is due to handling that is not necessary for testing the quality, characteristics, and functionality of the goods.<\/p>\n<\/li>\r\n                          <\/ol>\r\n          <\/div>\r\n        <\/li>\r\n                      <li class=\"block py-8 border-t\" x-data=\"{open: false}\">\r\n          <div @click=\"open = !open\" class=\"flex items-center justify-between h-full cursor-pointer group\">\r\n            <div class=\"text-lg transition-colors text-333 group-hover:text-777\" :class=\"{'!text-777' : open}\">6. Model Withdrawal Form<\/div>\r\n            <span>\r\n              <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"transition-transform w-2.5 h-1.5 lg:w-6 lg:h-3\" :class=\"{'rotate-180' : open}\" viewBox=\"0 0 24.414 12.207\">\r\n                <path data-name=\"Pfad 81\" d=\"M11 0 0 11.5 11 23\" style=\"fill:none;stroke:#977d2e;stroke-linecap:round;stroke-linejoin:round;stroke-miterlimit:10\" transform=\"rotate(-90 6.207 5.5)\" \/>\r\n              <\/svg>\r\n            <\/span>\r\n          <\/div>\r\n          <div class=\"grid grid-rows-[0fr] text-base text-333 transition-[grid-template-rows]\" :class=\"{'!grid-rows-[1fr]' : open}\">\r\n            <ol class=\"overflow-hidden\">\r\n                                <li class=\"mb-4 prose first:mt-4\">6.1  <p><a target=\"_blank\" rel=\"noopener noreferrer\" style=\"color: #000; text-decoration: underline;\" href=\"https:\/\/www.juwelier-wagner.at\/wp-content\/uploads\/Model-Withdrawal-Form-Juwelier-Wagner-2.pdf\">Open model withdrawal form as fillable PDF<\/a><\/p>\n<\/li>\r\n                          <\/ol>\r\n          <\/div>\r\n        <\/li>\r\n          <\/ul>\r\n  <\/div>\r\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-258378","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Right of Withdrawal Notice | Juwelier Wagner<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.juwelier-wagner.at\/en\/right-of-withdrawal-notice\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:title\" content=\"Right of Withdrawal Notice | Juwelier Wagner\" 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