The Wagner Watchmaking Atelier in Vienna
At Wagner’s flagship store on Kärntner Straße 32, the in-house Watchmaking Atelier combines technical expertise with craftsmanship and reliable service.
Keeping Up with Time
The modern Watchmaking Atelier is equipped for a wide range of maintenance and service tasks. The work that can be carried out in-house depends on the brand, model and individual request.
Inside the Wagner Watchmaking Atelier
The Watchmaking Atelier has bright rooms, modern technical equipment and separate polishing and washing areas. An air-conditioning system with extra-fine filters and controlled pressure conditions supports a low-dust working environment.
Five of the six workbenches specially made for Juwelier Wagner can be seen through the viewing window. Each watchmaker’s workstation is equipped with modern precision tools.
Service intervals depend on the manufacturer, model and how the watch is used. During a service, the movement may be cleaned and lubricated and wear parts such as gaskets replaced. The exact scope is determined after inspection.
Quality Unites
As a specialist retailer and long-standing partner of selected Swiss watch manufacturers, Wagner works in accordance with their respective service and maintenance requirements. These requirements shape the expertise, equipment and working methods in the Watchmaking Atelier. This technical knowledge also informs personal consultation.
Your Authorized Rolex Service Center
Wagner is proud to be part of the global network of official Rolex retailers, authorized for the sales and servicing of Rolex watches. With great expertise and technical knowledge, we are fully prepared to advise you on all technical aspects of your Rolex timepiece. In our state-of-the-art watch atelier, certified watchmakers work according to Rolex’s strict standards of excellence, which are regularly reviewed. All maintenance services for Rolex watches – from bracelet adjustments to comprehensive overhauls – are entrusted to our team of experts.